https://greenjobs.earthx.org Latest EarthxGreenJobs Jobs Sun, 09 Apr 2023 02:29:13 Z https://greenjobs.earthx.org/jobs/rss/18389957/business-applications-analyst-oracle-utilities-ccb-mdm https://greenjobs.earthx.org/jobs/rss/18389957/business-applications-analyst-oracle-utilities-ccb-mdm Orlando, Florida, Business Applications Analyst - Oracle Utilities CCB MDM OUC - The  Reliable  One ,  an industry leader and the second largest municipal utility in Florida committed to serving the community and the environment, is presently seeking a Business Applications Analyst - Oracle Utilities CCB MDM to join the Digital & Technology division. We are looking for a Business Analyst experienced in supporting Oracle Utilities Customer Care & Billing (CC&B) and Meter Data Management (MDM) applications. In this role, you will be responsible for providing product expertise and product understanding for the Oracle Utilities Customer Care & Billing (CC&B) and Meter Data Management (MDM) applications. The Business Application Analyst serves as a resource for applications requiring structured system methodologies and information technology.  Provide first line resolution/analysis assistance as subject matter expert (SME) for responsibilities of system health, maintenance, and continuous improvements of corporate applications.  Provide regular product support, maintenance, configuration changes and patch updates along with project enhancements that align with the corporate strategies of OUC.  Work with business representatives to deliver completely implemented solutions to end user community by leveraging best practices of the core applications. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.  Click here  to learn more about what we do. The ideal candidate will have: Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) from an accredited college or university, other disciplines considered. In lieu of a degree, equivalent combination of education, certifications and experience may be substitutable. Minimum of five (5) years of functional support experience including but not limited to experience providing analysis and support of: business operations utilizing advanced business applications including in depth core applications such as Customer Information System (CIS), Oracle Utilities Meter Data Management (MDM), Customer Care & Billing (CCB) and/or Headend System (HES). OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account Paid vacation, holidays, and sick time Educational and Professional assistance programs; Paid Memberships in Professional Associations Access to workout facilities at each location  Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range:  (Commensurate on experience) Location:  Reliable Plaza - 100 W. Anderson Street, Orlando, FL 32801 USA Schedule:  Hybrid (one day per month in office)  Please note:  the hybrid schedule is subject to change based on operational needs and OUC Policy  Please see below a complete Job description for this position.   Job Purpose: Responsible for providing experienced product knowledge and product understanding for Customer Information System (CIS), Oracle Utilities Meter Data Management (MDM), Customer Care & Billing (CCB) and Headend System (HES). The Business Application Analyst serves as a resource for applications requiring structured system methodologies and information technology. Provides first line resolution/analysis assistance for responsibilities of system health, maintenance, and continuous improvements of corporate applications. Provides regular product support, maintenance, configuration changes and patch updates along with project enhancements that align with the corporate strategies of OUC. Works with business representatives to deliver completely implemented solutions to end user community by leveraging best practices of the core applications. Responsible for developing programmatic solutions, testing solutions for accuracy with defined test plan, coordinate the implementation and completion of recommended specifications for all new systems, system changes, and problem corrections. Works with internal IT and vendor representatives to deliver completely implemented solutions to end-user community by leveraging best practices of the core applications. Primary Functions: Provide intermediate level expertise in assigned core business unit function including but not limited to: defect resolution, process improvement, data mining/gathering/quality assessment, reporting, data visualization, etc.; Consult with management in the area of assignment as the primary point of contact to coordinate and communicate status, functional requirements, project priorities, operational impacts; Serve as a key technical resources and point of contact for core business capability and product management to ensure synergies throughout all IT areas including IT Support, Business Integration, Tech Services (server, network, database, etc.); Collaborate in managing projects; assign, direct, train and inspect work; coordinate project activity, develop plans, and manage deliverables; Provide application analysis for Information Technology and client base; Investigate and analyze how the system processed transactions to determine system functionality is configured correctly and providing accurate results; Serve as a contact for end-users needing functional support and business process interpretation; Interface with functional users to define and document functional requirements for application software and reporting needs; Develop and maintain relationships with key users in each area to stay current with how they use the various systems within OUC and offer support and leadership to each area using core applications; Define and document system scope, current logical view, general requirements and proposed logical view using structured design and analysis techniques; Identify opportunities for improvement within the system, including making recommendations on how users can best utilize the product to accomplish their functional objectives; research and utilize new features of product (application); Identify opportunities for business unit work flow and business process improvements and make recommendations for such to management as needed; work with business units to deliver completely implemented solutions to end user community by leveraging best practices of the core applications; Work on moderate to complex business scenarios to ensure system processes transactions accurately; Evaluate business impact of errors and provide recommendations for solution through collaboration with business experts and developers; Evaluate existing and new system functionality and determine any requirements not met by the specific system and develop action plan to correct deficiencies; Guide and participate with the Programmer Analysts in understanding business needs and assist translation for detailed program specifications; Develop and maintain documentation regarding system functionality: Document all issues and their resolution; Review existing procedures and identify those that will change; Recommend any new procedures that must be instituted as a result of the system; Develop training material and conduct user training related to current and new systems; Develop, research and evaluate feasibility of alternatives to meet project/solution objectives and recommends optimal alternative; Develop documentation for new system functions and/or updates to existing system documentation; Collaborate with technical teams to identify solutions and lead design sessions with functional users and developers to define and document interface requirements; Design and execute test plans for integration and user acceptance tests; perform follow-up validation of corrected deliverables with the user community; Participate on technology services and vendor application upgrades, patching, testing, as well as production implementations; Follow triage, Software Development Life Cycle (SDLC), change management, and other IT processes in place to promote new/revised objects to all environments; Work with the IT Support Center, Programmer Analysts, System Administrators and software vendors to support and resolve software problems; Analyze, diagnose and troubleshoot system issues to identify root-cause and implement solutions to minimize or prevent occurrences; Contact software vendors to report, track, and resolve problems with their software products; Work on small, medium, and large scale projects as needed by OUC; lead small or medium projects Handle scheduled on-call rotation responsibilities; and required shift work when needed including during hurricane season; Perform other duties as assigned.       Technical Requirements: Working knowledge in one or more of these applications (but not limited to the following) utilized in area of assignment: Customer Information System (CIS), Oracle Utilities Meter Data Management (MDM), Customer Care & Billing (CCB) and/or Headend System (HES). Working engagement in all, but not limited to the following: Related industry organizations such as International Institute of Business Analysts, Enterprise Architect Center Of Excellence, Project Management Institute; Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; Use of Project Management and Diagraming Software (i.e. Microsoft Project, Visio); Structured Query Language (SQL). Use productivity tools for analysis/data behavior/data mining; Developing structured test scenarios, test cases, and perform accurate testing with documented results; Data analysis; Release management, environment management and code deployments; Quality assurance methodologies; Ability to manage projects and provide leadership and work guidance to team members; Manage costs for a project (work orders, invoices, actuals versus budget); Develop Return on Investment (ROI) and other project key performance indicators; Prepare accurate Commission Agenda items, Budgets (Capital or Expense); Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, Word, etc.); Ability to learn new enterprise applications and technologies and have full competency on assigned enterprise applications (i.e. ; Ability to make arithmetic computations using whole numbers, fractions and decimals and compute rates, ratio and percentages; Ability to continue education on structured methodologies such as SDLC, Agile, and other best practices; Familiarity with all, but not limited to the following: System performance metrics and benchmarking techniques; Software Version Control (SVN). Ability to: Take on new system assignments; Learn and obtain structured and ad hoc training on vendor products/releases; Analyze and recommend integration to third party systems needing access to application data (real-time, or batch); Adapt to changing technology by acquiring new skills (i.e. by attending continuing educational courses/trainings); Create logical data models; Develop complex structured queries for accurate results; Develop structured test scenarios, test cases, and perform accurate testing with documented results; Use productivity tools for analysis, data behavior, and data mining; Work in a team environment on tasks and projects of varying complexity; Provide training and guidance on applications and related configurations to others; Take the lead on functional projects; Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.); Manage time effectively and meet deadlines; Make presentation to both technical and non-technical audiences. Education/ Certification/ Years of Experience Requirements: Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) from an accredited college or university, other disciplines considered. In lieu of a degree, equivalent combination of education, certifications and experience may be substitutable. Minimum of five (5) years of functional support experience including but not limited to experience providing analysis and support of: business operations utilizing advanced business applications including in depth core applications such as Customer Information System (CIS), Oracle Utilities Meter Data Management (MDM), Customer Care & Billing (CCB) and/or Headend System (HES). Working Conditions: This job is absent of disagreeable working conditions. Physical Requirements: This job requires sitting, reading, and detailed inspection/editing, typing, and writing. This job may require standing, walking, reaching overhead, bending/stooping, and lifting up to 10 pounds. This job may occasionally drive a company vehicle.   OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations .   EOE M/F/Vets/Disabled    Education/ Certification/ Years of Experience Requirements: Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) from an accredited college or university, other disciplines considered. In lieu of a degree, equivalent combination of education, certifications and experience may be substitutable. Minimum of five (5) years of functional support experience including but not limited to experience providing analysis and support of: business operations utilizing advanced business applications including in depth core applications such as Customer Information System (CIS), Oracle Utilities Meter Data Management (MDM), Customer Care & Billing (CCB) and/or Headend System (HES). Thu, 30 Mar 2023 17:04:52 -0400 https://greenjobs.earthx.org/jobs/rss/18389950/senior-software-quality-engineer-black-belt-certified https://greenjobs.earthx.org/jobs/rss/18389950/senior-software-quality-engineer-black-belt-certified Orlando, Florida, Senior Software Quality Engineer- Black Belt Certified OUC - The  Reliable  One ,  an industry leader and the second largest municipal utility in Florida committed to serving the community and the environment, is presently seeking a Senior IT Quality Assurance Engineer- Six Sigma Certified to join the Digital & Technology division. We are looking for a certified IT Quality Engineer experienced with Software Quality Assurance including Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress. The ideal candidate will have experience in creating testing and documentation protocols for quality assurance and/or process control automation and deployment. Join our team and be a part of establishing OUC's quality engineering practices.  In this role, you will establish, implement, and train others on quality engineering and compliance processes for the Digital and Technology IT organization. Works closely with IT Leadership to develop and implement an overall quality maturity roadmap and plan for each IT functional area. Works directly with development, testing, and production teams to develop, publish, and implement software quality engineering plans. Establishes, monitors and makes recommendations on updates to internal IT service quality control standards, policies, and procedures. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.  Click here  to learn more about what we do. The ideal candidate will have: Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) or a related discipline from an accredited college or university (required). In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable. Minimum of seven (7) years of experience with Software Quality Assurance including typical duties such a Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress (required). Minimum of two years (2) of experience in IT quality engineering or related role creating testing and documentation protocols for quality assurance and/or process control automation and deployment (required). Certified (Current ASQ or other) Six Sigma Black Belt (required); OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account Paid vacation, holidays, and sick time Educational and Professional assistance programs; Paid Memberships in Professional Associations Access to workout facilities at each location  Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary Salary Range:  (Commensurate on experience) Location: Reliable Plaza -  100 W. Anderson Street, Orlando, FL 32801 USA Schedule:  Hybrid   Please see below a complete Job description for this position. Job Purpose: Establishes, implements, and trains others on quality engineering and compliance processes for the Digital and Technology IT organization. Works closely with IT Leadership to develop and implement an overall quality maturity roadmap and plan for each IT functional area. Works directly with development, testing, and production teams to develop, publish, and implement software quality engineering plans. Establishes, monitors and makes recommendations on updates to internal IT service quality control standards, policies, and procedures.   Primary Functions: • Leads as a Subject Matter Expert (SME) in project planning meetings to fully understand and evaluate the nature of projects; Provides guidance to internal and external Business Analysts (BA) and Business Application Analysts (BAA) on defining in-depth requirements for projects. Reviews, approves, and ensures those requirements are included in finalized documentation along with any applicable additional engineering and design documentation; • Works closely with project teams both internal and external vendor led teams to ensure thorough design, development, testing, and change control management. • Proactively plans, and created solutions for reported failures in processes, including potential containment and solution actions, to minimize cost of quality for OUC; • Mentors and trains Quality Assurance Analysts based on Quality Engineering processes; Creates guidelines and tracking tools to keep data current in relevant quality applications to produce accurate reports; Prepares, analyzes and presents information to management related to quality engineering processes for projects; • Engages in Configuration Management activities as it relates to quality engineering; • Develops, implements, maintains and provides training on standards for OUC Software Process Improvement initiatives as they relate to the SDLC; • Conducts quality assurance process assessments with quality assurance leads and the Quality Engineering Manager to identify potential process improvements; • Monitors, evaluates, manages, and executes audit processes to ensure software project and process control documentation adheres to established procedures; Documents non-compliance to policies and processes and provides corrective action recommendations. • Identifies, creates, implements and tracks relevant software process metrics for the SDLC; Designs, monitors, and analyzes performance metrics for quality improvement initiatives, project performance etc and analyzes audit results to develop appropriate corrective action recommendations. • Creates and provides training on established processes and policies to the different teams, both inside and outside of IT. • Recommends, creates and monitors implementation of corrective/preventative actions to improve quality processes; Updates process controls and documentation based on efficiency of solutions; • Assesses risks of nonconformance of quality engineering processes and provides proactive approaches to facilitate continuous improvement; • Acts as a Subject Matter Expert (SME) within both Quality Assurance and Quality Engineering; • Collaborates with Sr. Quality Assurance leads on the enforcement of quality engineering practices and processes on team projects and keeps them abreast of status and issues related to their assigned projects related to Quality Engineering processes; • Leads the collaboration with internal and external auditors during audits or reviews are conducted for quality engineering processes and procedures; Plans and conducts internal audits to monitor overall adherence to established Software Quality Engineering standards and processes and deploys process control techniques; • Performs other duties as assigned. Technical Requirements: • Working knowledge of all, but not limited to the following: o Unit testing, including experience using a unit test framework such as junit; o Automation testing frameworks, and developing automated techniques for software testing; o Testing Documentation (i.e. Test Plans, Test Strategies, Test Scenarios, and Test Case Scenarios, Use Cases, Wireframes); o Software Development Life Cycle (SDLC) related documentation for both Waterfall and Agile methodologies (i.e. BRD, FRD/NFRD, Product/Release/Sprint Backlogs; o Software Applications (i.e. Oracle Utilities Suite: Customer Care and Billing (CC&B), Meter Data Management (MDM), CGI OMS/CAD, JDEdwards EnterpriseOne, SCADA, AMI Metering, Structured Query Language (SQL), Micro Focus Software Testing Tools (ALM, UFT, UFT Developer), 3rd Party Vendors (i.e. Exceleron, Kubra, Experian, etc.); o Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; • Familiarity with: o Development Languages such as Java and/or Visual Basic o ITIL v4 (preferred) o DevOps, DevSecOps (preferred) o Six Sigma/DMAIC (preferred) o Lean o TQM o CI/CD Tools • Demonstrate competencies in both Software Quality Engineering and Quality Assurance; • Understand and apply governmental accounting practices in maintenance of financial records; • Ability to make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; • Ability to use Microsoft Office Suite (Outlook, Excel, Word, etc.) and standard office equipment (computer, telephone, fax, copier, etc.)   Education/ Certification/ Years of Experience Requirements: • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) or a related discipline from an accredited college or university (required). In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable. • Minimum of seven (7) years of experience with Software Quality Assurance including typical duties such a Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress (required). • Minimum of two years (2) of experience in IT quality engineering or related role creating testing and documentation protocols for quality assurance and/or process control automation and deployment (required). • Certified (Current ASQ or other) Six Sigma Black Belt (required);   Working Conditions: This job is absent of disagreeable working conditions. This job is performed in an office environment.   Physical Requirements: This job consists of sitting, walking, and standing. This job requires constant speaking and hearing, writing, typing, detailed inspection, repetitive motions, and lifting up to forty (40) pounds.   OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations .   EOE M/F/Vets/Disabled  Education/ Certification/ Years of Experience Requirements: • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) or a related discipline from an accredited college or university (required). In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable. • Minimum of seven (7) years of experience with Software Quality Assurance including typical duties such a Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress (required). • Minimum of two years (2) of experience in IT quality engineering or related role creating testing and documentation protocols for quality assurance and/or process control automation and deployment (required). • Certified (Current ASQ or other) Six Sigma Black Belt (required); Mon, 03 Apr 2023 14:22:24 -0400 https://greenjobs.earthx.org/jobs/rss/18369574/open-rank-professor-of-the-practice-business-analytics https://greenjobs.earthx.org/jobs/rss/18369574/open-rank-professor-of-the-practice-business-analytics Raleigh, North Carolina, Open-Rank Professor of the Practice, Business Analytics - Business Management Department Poole College of Management Position 00105286 Raleigh, NC The Poole College of Management actively engages with industry and academia to create an innovative and collaborative intellectual environment that fosters learning, scholarship, and service. We're deeply rooted in NC State's history as a university that excels at science, technology, engineering, and math. Our college's diverse student body — over 4,000 students — hails from across North Carolina, The United States, and the world. Our faculty are thought leaders and field-tested experts with enduring ties to the world of business. Poole College of Management has four academic departments: Accounting, Business Management, Economics and Management, Innovation, and Entrepreneurship. We offer bachelor's degrees in accounting, business administration, and economics; master's degrees in accounting, business administration (MBA), economics, and management (including specialized degrees); as well as a doctoral degree in economics. Among our non-degree programs, we offer Executive Education and graduate certificates. The college houses six initiatives fostering research, learning, and corporate engagement: Business Analytics Initiative, Business Sustainability Collaborative, Enterprise Risk Management Initiative, Entrepreneurship Clinic, Entrepreneurship Collaborative, and Supply Chain Resource Cooperative. The college is fully accredited by the AACSB. The Department of Business Management in the Poole College of Management is highly interdisciplinary, with faculty specializing in the areas of analytics, finance, information technology, marketing, and supply chain management. Academic courses are offered at both the graduate and undergraduate levels. The Business Analytics Initiative (BAI), housed in the Poole College of Management serves as the hub for all of our business analytics activities, including world-class Business education and research, as well as global thought leadership. To learn more about BAI, visit: https://bai.poole.ncsu.edu/ To learn more about our department, visit: https://poole.ncsu.edu/business-management/about- us The Position: Primary responsibilities for this full-time, non-tenure-track position are teaching Business Analytics courses in both undergraduate and masters programs. This position will also be engaged with our student practicum and will participate in creating opportunities for students to engage with industry. The candidate is expected to teach various analytics courses. The ideal candidate will have the ability to teach at both the undergraduate and MBA level using both face to face and online delivery methods. Candidates will also have a commitment to academic excellence, and help champion a culture of belonging and well-being for our students. Title and compensation will be based on the candidate's experience and credentials. Professors of Practice typically teach three class sections (9 credit hours) per semester (1-2 sections for each course) and build relationships with industry partners to create experience-based learning opportunities for our students. These industry relationships would help create or expand engagement opportunities through practicum projects, student clubs and extra-curricular activities, executive education programs, and alumni connections, among other possibilities. Candidates must also be contributing faculty members to department and college service activities. Start date for the position is August 15, 2023 Other Responsibilities: • Develop and deliver assigned course(s) under the direction of the Business Management • Department head. • Contributing member of Department and College faculty. • Perform other related duties as assigned by the department head. • Contributing member of department and college faculty. Develop and deliver the assigned course(s) under the direction of the Department Head. Qualifications & Skills: The successful candidate will possess the following: • Extensive knowledge of analytics tools and techniques used by businesses, as well as decision making with analytics. • Experience in analytics related positions in private or public organizations. • Demonstrated teaching interest and ability. • Requires doctor's degree, an equivalent degree, or equivalent professional experience. • Professors of Practice must have at least five years of practical analytics experience in industry. The following skills & qualifications are preferred, but not required: • Evidence of high-quality university-level teaching in Business Analytics through, for example, teaching evaluations and letters of recommendation. • Evidence of engaging with students from diverse backgrounds. • Statement or other evidence of a commitment to academic excellence. • Teaching experience or professional experience in analytics, in addition to other criteria as established by departmental rules. • PhD or DBA in analytics or related field. Interested? All applications must be submitted online through the NC State employment website. To view the full job description, posting, application instructions, and to submit an application please visit: https://jobs.ncsu.edu/postings/180521 If you have general questions about the application process, you may contact Human Resources at 919-515-6939 or pcomhrsgroup@ncsu.edu@ncsu.edu NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Copyright ©2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ba76d7a26c712b4297a556cf3c71e6bb Fri, 24 Mar 2023 14:26:46 -0400