Senior Software Quality Engineer- Black Belt Certified
Orlando Utilities Commission
Application
Details
Posted: 30-Mar-23
Location: Orlando, Florida
Type: Full Time
Salary: Based on experience
Years of Experience:
5 - 10
Preferred Education:
4 Year Degree
Senior Software Quality Engineer- Black Belt Certified
OUC - The Reliable One, an industry leader and the second largest municipal utility in Florida committed to serving the community and the environment, is presently seeking a Senior IT Quality Assurance Engineer- Six Sigma Certified to join the Digital & Technology division.
We are looking for a certified IT Quality Engineer experienced with Software Quality Assurance including Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress. The ideal candidate will have experience in creating testing and documentation protocols for quality assurance and/or process control automation and deployment. Join our team and be a part of establishing OUC's quality engineering practices.
In this role, you will establish, implement, and train others on quality engineering and compliance processes for the Digital and Technology IT organization. Works closely with IT Leadership to develop and implement an overall quality maturity roadmap and plan for each IT functional area. Works directly with development, testing, and production teams to develop, publish, and implement software quality engineering plans. Establishes, monitors and makes recommendations on updates to internal IT service quality control standards, policies, and procedures.
OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do.
The ideal candidate will have:
Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) or a related discipline from an accredited college or university (required). In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable.
Minimum of seven (7) years of experience with Software Quality Assurance including typical duties such a Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress (required).
Minimum of two years (2) of experience in IT quality engineering or related role creating testing and documentation protocols for quality assurance and/or process control automation and deployment (required).
Certified (Current ASQ or other) Six Sigma Black Belt (required);
OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:
Competitive compensation
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
Paid vacation, holidays, and sick time
Educational and Professional assistance programs; Paid Memberships in Professional Associations
Location: Reliable Plaza - 100 W. Anderson Street, Orlando, FL 32801 USA
Schedule: Hybrid
Please see below a complete Job description for this position.
Job Purpose:
Establishes, implements, and trains others on quality engineering and compliance processes for the Digital and Technology IT organization. Works closely with IT Leadership to develop and implement an overall quality maturity roadmap and plan for each IT functional area. Works directly with development, testing, and production teams to develop, publish, and implement software quality engineering plans. Establishes, monitors and makes recommendations on updates to internal IT service quality control standards, policies, and procedures.
Primary Functions:
• Leads as a Subject Matter Expert (SME) in project planning meetings to fully understand and evaluate the nature of projects; Provides guidance to internal and external Business Analysts (BA) and Business Application Analysts (BAA) on defining in-depth requirements for projects. Reviews, approves, and ensures those requirements are included in finalized documentation along with any applicable additional engineering and design documentation;
• Works closely with project teams both internal and external vendor led teams to ensure thorough design, development, testing, and change control management.
• Proactively plans, and created solutions for reported failures in processes, including potential containment and solution actions, to minimize cost of quality for OUC;
• Mentors and trains Quality Assurance Analysts based on Quality Engineering processes;
Creates guidelines and tracking tools to keep data current in relevant quality applications to produce accurate reports; Prepares, analyzes and presents information to management related to quality engineering processes for projects;
• Engages in Configuration Management activities as it relates to quality engineering;
• Develops, implements, maintains and provides training on standards for OUC Software Process Improvement initiatives as they relate to the SDLC;
• Conducts quality assurance process assessments with quality assurance leads and the Quality Engineering Manager to identify potential process improvements;
• Monitors, evaluates, manages, and executes audit processes to ensure software project and process control documentation adheres to established procedures; Documents non-compliance to policies and processes and provides corrective action recommendations.
• Identifies, creates, implements and tracks relevant software process metrics for the SDLC; Designs, monitors, and analyzes performance metrics for quality improvement initiatives, project performance etc and analyzes audit results to develop appropriate corrective action recommendations.
• Creates and provides training on established processes and policies to the different teams, both inside and outside of IT.
• Recommends, creates and monitors implementation of corrective/preventative actions to improve quality processes; Updates process controls and documentation based on efficiency of solutions;
• Assesses risks of nonconformance of quality engineering processes and provides proactive approaches to facilitate continuous improvement;
• Acts as a Subject Matter Expert (SME) within both Quality Assurance and Quality Engineering;
• Collaborates with Sr. Quality Assurance leads on the enforcement of quality engineering practices and processes on team projects and keeps them abreast of status and issues related to their assigned projects related to Quality Engineering processes;
• Leads the collaboration with internal and external auditors during audits or reviews are conducted for quality engineering processes and procedures; Plans and conducts internal audits to monitor overall adherence to established Software Quality Engineering standards and processes and deploys process control techniques;
• Performs other duties as assigned.
Technical Requirements:
• Working knowledge of all, but not limited to the following:
o Unit testing, including experience using a unit test framework such as junit;
o Automation testing frameworks, and developing automated techniques for software testing;
o Testing Documentation (i.e. Test Plans, Test Strategies, Test Scenarios, and Test Case Scenarios, Use Cases, Wireframes);
o Software Development Life Cycle (SDLC) related documentation for both Waterfall and Agile methodologies (i.e. BRD, FRD/NFRD, Product/Release/Sprint Backlogs;
o Software Applications (i.e. Oracle Utilities Suite: Customer Care and Billing (CC&B), Meter Data Management (MDM), CGI OMS/CAD, JDEdwards EnterpriseOne, SCADA, AMI Metering, Structured Query Language (SQL), Micro Focus Software Testing Tools (ALM, UFT, UFT Developer), 3rd Party Vendors (i.e. Exceleron, Kubra, Experian, etc.);
o Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws;
• Familiarity with:
o Development Languages such as Java and/or Visual Basic
o ITIL v4 (preferred)
o DevOps, DevSecOps (preferred)
o Six Sigma/DMAIC (preferred)
o Lean
o TQM
o CI/CD Tools
• Demonstrate competencies in both Software Quality Engineering and Quality Assurance;
• Understand and apply governmental accounting practices in maintenance of financial records;
• Ability to make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
• Ability to use Microsoft Office Suite (Outlook, Excel, Word, etc.) and standard office equipment (computer, telephone, fax, copier, etc.)
Education/ Certification/ Years of Experience Requirements:
• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) or a related discipline from an accredited college or university (required). In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable.
• Minimum of seven (7) years of experience with Software Quality Assurance including typical duties such a Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress (required).
• Minimum of two years (2) of experience in IT quality engineering or related role creating testing and documentation protocols for quality assurance and/or process control automation and deployment (required).
• Certified (Current ASQ or other) Six Sigma Black Belt (required);
Working Conditions:
This job is absent of disagreeable working conditions. This job is performed in an office environment.
Physical Requirements:
This job consists of sitting, walking, and standing. This job requires constant speaking and hearing, writing, typing, detailed inspection, repetitive motions, and lifting up to forty (40) pounds.
OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
Education/ Certification/ Years of Experience Requirements:
• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) or a related discipline from an accredited college or university (required). In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable.
• Minimum of seven (7) years of experience with Software Quality Assurance including typical duties such a Manual or Automated testing, defect creation, tracking, analysis, and reporting on progress (required).
• Minimum of two years (2) of experience in IT quality engineering or related role creating testing and documentation protocols for quality assurance and/or process control automation and deployment (required).
• Certified (Current ASQ or other) Six Sigma Black Belt (required);
Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida and 14th largest municipal in the country. OUC provides electric, water, chilled water and lighting services to more than 240,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties.OUC has maintained the best electric reliability in the state of Florida for 18 years in a row. And its water, known as H2OUC, was named the best drinking water in the state in 2004 by the Florida Section of the American Water Works Association (AWWA).OUC is focused not just on reliability and affordability but weaves sustainability into everything it does. This includes opening the area’s first community solar farm, installing nearly 150 electric vehicle charging stations, implementing a comprehensive corporate recycling program, and encouraging its customers to use energy and water as wisely as possible.We have lived up to our name by providing the most reliable electric service in Florida and finishing well ahead of the state’s investor-owned utilities in key performance areas that measure overall electric distribution reliability.... What does that mean for you? It means you can rely on us to provide reliable and affordable electric and water service to you in an environmentally responsible manner. We are committed to:OneAvoiding interruptions to your serviceTwoRestoring your service promptly if an outage should occurThreeKeeping you informedFourContinually improving our systems so you always receive the most reliable servicehttps://issuu.com/oucthereliableone/docs/ouc_historybook_web_single_pgs
