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ABOUT THE POSITION The COO reports to the Chief Executive Officer and participates as a member of the Executive Team in the overall administration of the Agency. The COO provides leadership and direction to the following departments: Fixed route service delivery consisting of 36 local routes and 13 commuter routes Service support including service supervisors, dispatch and communications center Paratransit service, ADA eligibility and customer call center Customer Service Public Safety Additional responsibilities of the COO include the following: Ensures the agency is in alignment with Pierce Transit’s strategic plan through the implementation of innovative best practices; assumes overall responsib

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